1. Information We Collect
1.1 Information You Provide
- Account information (name, email, password)
- Profile information (avatar and username)
- Content you post (ideas, projects, comments, messages)
- Payment information (processed by Stripe, not stored by us)
- Communications with us (Community Section)
1.2 Automatically Collected Information
- Device information (browser, operating system, device type)
- Usage data (pages visited, features used, time spent)
- IP address and location data
- Cookies and similar tracking technologies
- Analytics and performance data
2. How We Use Your Information
We use your information to:
- Provide and maintain the ThoughtSpace Platform
- Process payments and subscriptions
- Send notifications about your account and platform activity
- Improve our services and develop new features
- Provide customer support
- Prevent fraud and enforce our Terms of Service
- Analyze usage patterns and optimize performance
- Send marketing communications (with your consent)
- Comply with legal obligations
3. Information Sharing and Disclosure
3.1 Public Information
Important: Your posts, comments, and profile information are PUBLIC by default and visible to all users and potentially search engines. Do not post sensitive information you wish to keep private.
3.2 Third-Party Services
We share information with:
- Stripe: Payment processing (subject to their privacy policy)
- Analytics providers: Usage tracking and performance monitoring
- AI service providers: Processing AI-generated content (Pro features)
- Cloud hosting: Data storage and infrastructure
- Email services: Transactional and notification emails
3.3 Legal Requirements
We may disclose your information if required by law, court order, or government request, or if necessary to protect our rights, property, or safety.
4. Data Security
We implement reasonable security measures to protect your information, including encryption, secure servers, and access controls.
However: No method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data. You use ThoughtSpace at your own risk and are responsible for keeping your account credentials secure.
5. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct your information in your account settings
- Deletion: Request deletion of your account and data (subject to legal retention requirements)
- Opt-out: Unsubscribe from marketing emails
- Data portability: Request your data in a portable format
To exercise these rights, contact us using the community section. We will respond ASAP
6. Cookies and Tracking
We use cookies and similar technologies for:
- Authentication and session management
- Remembering your preferences
- Analytics and usage tracking
- Advertising and marketing (with consent)
You can control cookies through your browser settings, but disabling cookies may affect Platform functionality.
7. Children's Privacy
ThoughtSpace is not intended for children under 13 (or 16 in the EU). We do not knowingly collect information from children. If you believe we have collected information from a child, contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries outside your residence. By using ThoughtSpace, you consent to these transfers. We take steps to ensure adequate protection in accordance with applicable laws.
9. Data Retention
We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for:
- Legal compliance and dispute resolution
- Fraud prevention
- Analytics (in aggregated, anonymized form)
- Backup and disaster recovery (up to 90 days)
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of ThoughtSpace after changes constitutes acceptance of the updated policy.
11. Contact Us
For questions about this Privacy Policy or our data practices, contact us at the community section